As a health-system innovation leader, she expertly blends frontline operations with data science to untangle care bottlenecks. With a remarkable track record at The Ottawa Hospital, she directed a $100 million portfolio, opened five surge units in just eight hours, and managed a team of 500 staff. Her innovative machine-learning pilots and Lean Six Sigma playbooks have significantly reduced administrative drag and flagged safety issues in real-time. A Certified Healthcare Executive (CHE), Project Management Professional (PMP), and Lean Six Sigma Black Belt, she holds a Master’s degree in Business and Data Science, showcasing her commitment to excellence in healthcare transformation.